Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and services.
What materials do you use for your jewelry?
At Swank Metalsmithing, we use high-quality ethical materials including recycled sterling silver, 14k gold, and ethically sourced gemstones to ensure both durability and sustainability.
How long will it take to receive my order?
Since many of our pieces are handcrafted to order, please allow 7-10 business days for production. Shipping typically takes an additional 3-5 business days depending on your location.
Do you offer custom design services?
Yes, we specialize in bespoke metalsmithing. Please contact our team via the 'Custom Orders' page to begin the consultation process for your unique piece.
What is your return policy?
We accept returns on non-custom items within 14 days of delivery. Items must be in their original, unworn condition. Please note that custom-made and engraved pieces are final sale.
How do I find my correct ring size?
We recommend visiting a local jeweler to be measured professionally. Alternatively, you can request a complimentary ring sizer from us or use our printable sizing guide found on the product pages.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific destination.